Reviews and Testimonials by real people!
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5-STAR INSPECTION REVIEWS AND COUNTING
EXCELLENT 1102 reviews Kimberly Hoffman2025-01-09 Hope Home Inspections did a great job with my final walk through home inspection. This is the second time we used Hope Home Inspections (first time was a pre-drywall inspection) and the experience was just as great as the first time. They have great customer service setting up the appointment, and the inspector (Chris Armstrong - highly recommend!) did a very thorough job. We also love the portal that they use for the scheduling, payment, and report. paul simorella2025-01-08 Fast and professional. Shara Fagan2025-01-08 Justin was professional, courteous & performed our inspection in a timely & efficient manner. Peter Munk2025-01-03 The inspector was very personable, knowledgeable, thorough and answered all our questions in a way we could easily understand Jeffrey Grossman2024-12-31 Great inspector!! He was incredibly thorough, ensuring every detail of the property was carefully inspected. His findings were well-organized and easy to understand, and he took the time to explain both major concerns and minor recommendations clearly. Kyle was also very responsive, answering all of my questions promptly and professionally. His knowledge and attention to detail gave me complete confidence in the inspection process. I highly recommend Kyle to anyone looking for an awesome inspector! M D2024-12-31 Hope Home Inspections failed miserably to provide a thorough and accurate home inspection. Critical issues—including structural defects, plumbing failures, electrical hazards, pest infestations, roof problems, and drainage issues—were either overlooked, insufficiently investigated, or downplayed in their report. These were not minor oversights but major catastrophic failures that left me with a property riddled with safety risks and extensive, costly repairs. When I notified them of these issues and offered an opportunity for resolution, their response demonstrated a complete lack of concern and accountability. Based on my experience, I strongly caution others against using their services. Update: The response from Hope Home Inspections is not only dismissive and offensive but also riddled with inaccuracies, further underscoring the concerns I raised in my original review. Nearly every statement in their reply is false, and their approach to addressing a dissatisfied customer—including the implication that I cannot read or understand their report and need their assistance—demonstrates the troubling lack of accountability and professionalism I previously mentioned. The issues I outlined in my review were not adequately investigated and/or documented in the inspection report. Where further evaluation was mentioned, it appears to be their blanket excuse to avoid conducting a thorough inspection. It is unacceptable for an inspection company to rely on vague disclaimers rather than providing the detailed assessments and actionable guidance that clients hire them to deliver. Their response only amplifies the severity of their failures. Hope Home Inspections’ catastrophic disregard for critical issues has resulted in equally catastrophic consequences, leaving me with a property rife with safety hazards and costly repairs. If they value their reputation, they should focus on addressing their mistakes rather than deflecting blame. Tiffany Du2024-12-24 Had a smooth, professional pre-listing home inspection with Chris Armstrong. Appreciated that Chris wore covers on his shoes when walking through the home. He was very thorough with his inspection of every room. Carole was also lovely to speak with, and she made the scheduling process very easy. I appreciate how streamlined the entire end to end process was in terms of signing the agreement and conducting the payment online. Chris showed up at our home promptly two minutes before we were scheduled (9am), and it took the expected amount of time. He was done by 12pm and then took time to walk us through the main things he discovered. The price was $544 for the inspection which I do think was reasonable especially given the amount of time and attention to detail in the report. I would absolutely recommend this company for home inspections! Daniel Danaher2024-12-23 Eric, does his inspection as thorough as if it was his own home. He is detailed oriented, meticulous and a great communicator. He takes the time (any time) to talk on the phone with you so you are better educated on the issues. I not only highly recommend Eric I am giving it to you straight if you want your moneys worth and your house inspected to the very last mail use Eric. Thanks Eric you are the best. Dan Lead Group2024-12-11 Good communication by inspectorsLoad more